One in five professionals working from home sees insufficient collaboration and communication opportunities as the biggest challenge of working remotely.
Microsoft Teams comes with a wealth of features. Yet, many of them can only be used in tandem with a fitting telephone system. Those who use Teams on an outdated on-premises PBX drive their luxury sports car with the handbrake on — doable but hardly adequate. Thanks to modern cloud-based telephony systems like Cloudya from NFON, Microsoft’s solution can unfold its full potential and provide companies with benefits of unified communication and collaboration mentioned above.
Providing more features with cloud-telephony
But not every cloud telephony system is equally well suited since very few solutions offer the required deep Teams integration into the system. This is because Microsoft’s telephony solution still lacks basic functions such as connecting to analogue terminals; CLIR and CLIP have to be set up by the IT administrator for every employee, and for forwarding calls, only one profile is available. Microsoft is not a cloud telephony specialist. Those who want to use all of these essential features and many others more should rely on a provider with long-standing experience in the field of cloud telephony, such as the European market leader NFON. With Nvoice for Microsoft Teams, NFON offers a reliable solution to provide all the necessary telephony features through the Cloudya PBX functions.
Digital Communication has never been so easy
As a result, companies enjoy full PSTN connectivity and can use Microsoft Teams as their one-stop solution for internal and external communication — regardless of location and devices used. But even those using other telephony solutions (whether on-premises or in the cloud) do not have to forego the full range of services offered by Microsoft Teams. Migrating existing systems to Cloudya, the Cloud telephony system from NFON is straightforward and can be carried out entirely remotely. And with Nvoice for Microsoft Teams, organisations will be able to access the full feature set of Microsoft Teams.
Smart working will quickly become the “new normal” in the professional world. The way employees communicate with customers and among themselves is dramatically changing, and new ways of team-working are thus emerging. With solutions such as Microsoft Teams combined with a modern cloud telephony system, this crucial step towards the new normality of Unified Communication & Collaboration can be accomplished.
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