Products
Business Communications with Cloudya
Cloudya enables you to communicate from anywhere by phone, video and screen sharing, or conferencing. Here’s what’s included:
Integrations
Learn more about which products you use to integrate NFON into your existing systems and tools to improve productivity and customer experiences.
Customer Contact
Get to know which NFON products can support you to provide the best customer contact and service.
Enablement
Benefit from the advantages of the cloud while keeping your existing telephone system.
- Nconnect Voice
Solutions
By Industry
Find out how your business can benefit from cloud-based communication.
- Retail
- Finance & Insurance
By Use Case
Discover our broad product bundle that helps you deliver a positive experience at every point of interaction with your customers.
- Customer support
Resources
Get Started
Gain useful insights about our products, trends and cloud telephony.
Cloudya at work
Ready for the cloud? Learn everything you need to know about Cloudya.
Service
NFON Insights
Always be up to date with trends and new NFON releases.
Client Areas
Configure your extensions individually and get full insights on your data records.

3 Drivers of Omnichannel Customer Support [Infographic]

01. March 2018

Are you at risk of losing your customers, because you’re not providing omnichannel support?

Customers want to reach you across every channel – not just one or two. Customers want consistent care across support channels. Furthermore, providing social customer care is not just a lovely-to-have option, it’s a must have today. And don’t forget: Voice is not dead! Customers still want to pick up the phone and get support from another human on the other side. Check out the three drivers of omnichannel customer support in this infographic.

>> Need more reasons to move to a cloud contact center? Learn more about Ncontactcenter now!

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